Last updated: August 1, 2024
This privacy policy explains how Forvio s. r. o., with its registered seat at Štefániková 16, Košice - mestská časť Staré Mesto 040 01, Slovak Republic, ID number: 54 337 739 (the Forvio), acting as the controller, processes personal data when providing services through the website https://www.forvio.com/ (the Website) or the Forvio application (the Application).
In this privacy policy, Forvio presents information on:
Forvio processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (the GDPR) as well as applicable laws governing the protection of personal data.
Forvio acts as both a data processor and a data controller under the GDPR.
Forvio acts as a data controller when it collects personal data and determines the purposes and means of processing that personal data. This occurs, for example, during on-boarding, marketing activities or when Forvio stores account information (e.g. email addresses provided during the account registration) for purposes such as account administration, service access, or provision of assistance and support services.
Forvio acts as a data processor when customers use the Application to process personal data in the content they upload to the Application. In such instances, the customer acts as a data controller, and Forvio acts as a data processor. When customers exclusively order Forvio services without accessing the Application, Forvio assumes the role of the data controller for all information provided by these customers.
If you have any questions regarding the processing of your personal data, please contact Forvio via email at:
privacy@forvio.com
| PURPOSE OF PROCESSING | LAWFUL BASIS | CATEGORIES OF PERSONAL DATA | RETENTION PERIOD |
|---|---|---|---|
Operation of the Application and provision of related services
| Legitimate interest pursuant to Article 6(1)(f) of the GDPR (for corporate customers). Performance of a contract pursuant to Article 6(1)(b) of the GDPR (for self-employed customers). | Email, password, business name of the customer, and position. | 4 years following the termination of the contractual relationship. |
| Acquisition of potential customers via contact form or landing page | Performance of pre-contractual measures pursuant to Art. 6 (1)(b) of the GDPR. | E-mail, name, surname, company name, job title, phone number, country or region, personal data stated in the message. | Until the contractual relationship is concluded or the inquiry is resolved. |
| Sending marketing communication | The consent of the data subject pursuant to Art. 6 (1) (a) of the GDPR. Legitimate interest of Forvio pursuant to Art. 6 (1)(f) of the GDPR. | E-mail, company name. | For the duration of the consent, not exceeding 3 years, or until consent is withdrawn. For the duration of contractual relationship. |
| Downloading marketing brochure | Legitimate interest pursuant to Article 6(1)(f) of the GDPR (for corporate customers). | Within 3 months from the day of downloading the brochure. | |
| Accounting and tax purposes | Compliance with legal obligation pursuant to Article 6 (1)(c) of the GDPR. | Personal data in tax documents. | 10 years following the year to which tax documents relate. |
| Processing of data subject’s requests | Compliance with legal obligation pursuant to Article 6 (1)(c) of the GDPR. | Name, surname, residency, date of birth, or other information necessary for the identification of the data subject. | 2 years after processing the request of the data subject. |
| Records of personal data violations | Compliance with legal obligation pursuant to Article 6 (1) (c) of the GDPR. | Personal data affected by a breach of personal data. | Throughout the existence of Forvio. |
| Demonstration, application and defense of Forvio’s legal claims. | Legitimate interest pursuant to Article 6 (1)(f) of the GDPR. | Common personal data. | For the duration of the litigation or amicable settlement of the claim in question. |
| Maintenance of job applicants database | Consent under Article 6 (1) (a) of the GDPR. | Personal data provided by job applicants | For the duration of the consent, not exceeding 3 years, or until consent is withdrawn. |
| Management of corporate documents | Compliance with legal obligation pursuant to Article 6 (1)(c) of the GDPR. | Individuals authorized to represent or act on behalf of Forvio; other individuals specified in the corporate documents. | Throughout the existence of Forvio. |
| Website Usage Analytics | Consent under Article 6 (1) (a) of the GDPR. | Common personal data, in particular: information about your device (e.g., operating system), information about the use of the website, IP address, location). | Throughout the duration of your consent. Additional details about the use of cookies can be found on the website in the Cookies section. |
Forvio relies on its legitimate interests in cases of judicial or extrajudicial disputes or in proceedings with public authorities, where it asserts or defends its legal claims.
Under legitimate interest, Forvio processes personal data of contact persons or other individuals authorized to act for or on behalf of its business customers.
Forvio also relies on its legitimate interests when sending marketing communications, particularly in cases where the prior consent of the recipient is not required under applicable law.
| Area/Service | Recipient of personal data | Transfer outside the EEA |
|---|---|---|
| Cloud services | Google Ireland Limited | No. |
| Marketing | E-mail marketing tool providers (e.g. MailerLite) | Yes. Data transfer in compliance with the adequacy decision or through the use of standard contractual clauses. |
| Website analytics and marketing | Google Ireland Limited | Yes. |
| Meta Platforms Ireland Limited | Data transfer in compliance with the adequacy decision regarding the EU-US data protection framework or via the implementation of standard contractual clauses. | |
| Accounting and taxes | Provider of accounting services | No. |
| Sales and marketing | Provider of sales and marketing services | No. |
| IT development | IT service providers | No. |
Forvio DOES NOT share any personal data with third-party AI models, including those provided by external vendors or services. Additionally, Forvio does not process any personal data using AI models, whether third-party or internal.
Any data provided by users to build marketing mix models (MMM) and analytic dashboards, including data obtained via Google API connectors, IS NOT shared with any third-party tool or service, including AI models. All data analytics and AI processing are done internally by Forvio using proprietary models and engines to maintain full control and confidentiality of user data.
Forvio’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
When processing personal data, Forvio endeavors to minimize the transfer of such data outside the European Economic Area (the EEA). However, during the operation of the Application, Forvio engages global service providers who may transfer personal data outside the EEA. In these instances, Forvio ensures compliance with the GDPR conditions for such processing and carries out the transfer solely based on the presence of a European Commission adequacy decision in accordance with Article 45 of the GDPR (for instance, the adequacy decision regarding the EU-US data protection framework) or relies on standard contractual clauses as per Article 46 (2) of the GDPR.
Throughout the operation of the Application, no automated decision-making including profiling occurs pursuant to Article 22 of the GDPR.
Forvio primarily processes personal data directly provided by its customers. Additionally, Forvio may acquire personal data from your device or browser if the data subject grants Forvio a consent for processing (e.g., analytical information regarding your visit to the website).
Without providing personal data, the customer would not be able to fully utilize the Application.
If Forvio processes your personal data based on your consent, you have the right to withdraw your consent at any time by sending an email to privacy@forvio.com or following the specified procedure in the consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Furthermore, you retain the right to object at any time to the processing of your personal data based on Forvio’s legitimate interests (e.g. for direct marketing purposes).
In addition to the previously mentioned rights, you have the following rights as outlined in the GDPR:
To exercise your rights, please use Forvio’s contact details provided in part II of this privacy policy. Please note that Forvio reserves the right to request the data subject to verify their identity before responding to their request.
Forvio reserves the right to modify and change this privacy policy. Any modifications to this privacy policy will take effect upon being posted on the Webpage or within the Application.
Last updated: August 1, 2024